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How to order?

We would like to point out that we do not conclude purchase contracts with private individuals.
Orders from private individuals will not be processed and delivery will not be made.

1. Search for items

To search for an item, please enter the CAS number, SYNTHON item number, or name or a name fragment in the search field.


2. When the item has been found and you want to order

If you have found an item in the overview of the search results, clikc on "More information" to go directly from the overview to the item detail view.

In the item detail view, please select your desired order quantity (unit of quantity: gram) under "orderquantity". Depending on the entered order quantity, the price per unit of quantity as well as the total price of the item is displayed (plus packaging, shipping costs, value added tax). Finally, place the item with the desired order quantity into your shopping cart by clicking the buttom "Add to shopping cart".


3. Specifications, certificates of analysis (CoA), safety data sheets (SDS)

The specification and the safety data sheet (German and English) of each item can be accessed in the item detail view of the corresponding item.

Specifications and safety data sheets are displayed in a separate window as pdf-files and can be saved on your computer by right-clicking on the file.


4. Completion of the ordering process

4.1   Shopping cart overview

Any items that you have placed in the shopping cart will be included in the cart. You can view the shopping cart at any time by clicking on the shopping cart in the upper right corner.

To complete the ordering process, click the bottem "Continue to next step" in the shopping cart on the bottem right.

You will be taken to the selection of the billing and delivery address.

4.2 Selecting addresses and messages

Please check the specified billing address. If the billing address and delivery adress are the same, click on the field "Use billing address as delivery address".

You can write a message to us in the text field "Your message to us".

4.3 Shipping & Payment method

Depending on the delivery address, we offer appropiate shipping methods. Shipping within Germany and to bordering EU member states takes place by DPD; otherwiese shipping is by FedEx.

Under "Payment method" please select from the payment methods that are displayed for you.

4.4 Checking and Sending

In this step, please check all entries. The order process can only be completed after you have confirmed the General Terms and Conditions (GTC) in the selection field.


5. Order confirmation

You will immediately receive an automatically generated order confirmation, which however does not constitute order acceotance. If an item is no longer available due to prior sale or different stock, we will inform you immediately.


6. Sales confirmation

A purchase order is concluded only when the sales confirmation is received.


7. Questions

If you have any questions regarding your order, please send them to , stating your customer number and order number.